Notes: We ship all our goods from San Antonio, Texas, 78216, USA

For a quick Transit Time estimate see: UPS Ground Delivery Time Chart

For expedited shipping rates: UPS Shipping Rates Calculator

For detailed transit times: UPS Delivery Times Calculator

For Tracking a Package see: UPS Tracking

After we ship your order you will automatically receive an email from UPS (quantumviewnotify@ups.com) with your Tracking Number so you can track your delivery at any time. Please make sure your email spam filter is set to accept emails from both domains "ups.com" and "aboutaustralia.com". If you require alternative shipping arrangements please detail them in the "Comments" section of the Delivery Information Page when you check-out and we will happily meet with your request (additional charges may be incurred).

In the event that one of the items you have ordered cannot be supplied (e.g. sold-out) then we will contact you by phone or email to give you choices to "substitute", "backorder" or "cancel". If we do not hear from you, then we will ship in-stock items only and cancel the rest.

If you decide to get your "in-stock" items shipped immediately, and then the rest "backordered" please be aware that you will be charged additional shipping.

International orders are shipped via United States Postal Service. About Australia cannot be responsibile for these packages after they have been shipped, or any additional charges associated with Tax, Customs, Duty or any other fees. You may request, at an additional fee, insurance to protect your investment. Please see USPS for questions such as USPS rates, delivery times and insurance.

About Australia is not responsible for food items affected by heat (hot weather) after the goods have been shipped from our store. To help avoid heat damage to your Aussie chocolates we recommend you consider expedited shipping methods. We also suggest you make arrangements for your order to be shipped on a Monday so that your goods do not sit in a hot truck or warehouse over a weekend.